![]() ![]() Founded in 1986, LaserShip is based in Vienna, Virginia and has sorting centers in New Jersey, Ohio, North Carolina, and Florida. Īs of 2016, LaserShip has 63 distribution centers and four sorting centers servicing 22 states and Washington, D.C., and handles deliveries for Amazon's Same Day Service. In April 2019, LaserShip was awarded the International Supply Chain Protection Organization (ISCPO) Carrier Certification the company has also achieved compliance with ISCPO Carrier Security Requirements. LaserShip has been widely criticized for drivers roughly handling goods, including throwing and driving over packages. LaserShip drivers have also been reported for damaging and stealing the personal property of recipients. The company has been penalized by multiple governments for misclassifying drivers as independent contractors, and for delivering untaxed cigarettes (for which the company was prosecuted under the Racketeer Influenced and Corrupt Organizations Act). 3.2 Misclassification and non-payment of drivers.3.1 Package tossing, property damage, and theft.2 Time of Need and community involvement.In January 2022, the regional LaserShip delivery service had received more complaints to the Better Business Bureau than national carrier United Parcel Service (UPS). LaserShip began as a document delivery service in 1986. In the 1990s, LaserShip landed in the small parcel business during the dot-com boom. ![]() In 1999, the company partnered with Barnes & Noble to provide same-day shipping services in New York City. In March 2014, LaserShip added four states to its service area: New Hampshire, Rhode Island, West Virginia and Delaware. This expanded the LaserShip footprint by 44 percent, reaching an additional 8.5 million consumers. Also in March 2014, LaserShip acquired Cleveland-based last-mile delivery company Prestige Delivery Systems, further expanding services to Ohio, Kentucky, Michigan and Indiana. In early 2018, the company was purchased by private equity firm Greenbriar Equity Group. In May 2021, LaserShip expanded into Tennessee, opening three new branches in Memphis, Knoxville, and Nashville. This expansion added 979 new zip codes, an 18% increase of their delivery coverage. This section contains content that is written like an advertisement. ( June 2021) ( Learn how and when to remove this template message) Please help improve it by removing promotional content and inappropriate external links, and by adding encyclopedic content written from a neutral point of view. In October of 2020, LaserShip announced its philanthropic program Time of Need in the wake of the COVID-19 crisis to formalize their commitment to serving their communities. The program is designed to assist in three major areas: hunger relief, health improvement, and disaster response. SO WHERE DO THE PACKAGES GO THEN IF THEY CAN'T TRACE THE PACKAGES? SHOULDN'T THEY END UP SOMEWHERE IN THEIR WAREHOUSE? I MEAN, EVERY SINGLE PERSON OR AT LEAST 90% OF CUSTOMERS HAVE ISSUES WITH THEIR DELIVERIES.Time of Need was launched with a $10,000 donation to Food For Others, a northern Virginia-based organization and one of the largest free distributors of free groceries.īefore officially founding Time of Need, LaserShip had been an active participant in philanthropic endeavors in their communities. EVERYBODY HAS THE SAME PROBLEMS WITH THIS COMPANY. THEIR DRIVERS ARE CROOKS!! THEY ARE STEALING YOUR PACKAGES AND THEY KNOW HOW TO GET AWAY WITH IT!! I AM SO SICK OF THIS SO-CALLED "COMPANY" THEY NEVER DELIVER YOUR PACKAGE!!!!!!!!!!!! THEY SUCK!!! I WISH I COULD COMPLAIN TO THEIR HEADQUARTERS AND TELL THEM TO INVESTIGATE THEIR DRIVERS!!! I FIND IT HARD TO BELIEVE THAT EVERYBODY. MOST OF THE TIME I END UP CLAWING MY WAY THROUGH A HELL OF BULLSHT WITH CUSTOMER SERVICE AND NEVER GETTING ANY HELP FROM THEM EXCEPT WE WILL INVESTIGATE. SO THEY JUST STEAL YOUR PACKAGE AND THEN YOU CALL CUSTOMER SERVICE AND YOU ALWAYS END UP HAVIG TO DEAL WITH THE SHIPPER TO TRY AND GET A REFUND, IF YOU'RE SUCCESSFUL. THEIR DRIVERS KNOW THAT WE THE CONSUMER HAVE NO RECOURSE. THEIR DRIVERS ARE STEALING PACKAGES!! THEIR DRIVERS ARE CROOKS!!! EVERY SINGLE TIME I SEE THAT MY PACKAGE IS GOING TO BE DELIVERED BY LASERSHIP (ONTRAC) I KNOW I WILL HAVE A PROBLEM!! EVERY SINGLE TIME!! I MEAN, E-V-E-R-Y SINGLE TIME I ALWAYS HAVE MY PACKAGE NOT DELIVERED. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |